Terms of Service
These terms cover your use of Navi: the browser extension, the website, your account, and the credits you buy. By using Navi or buying credits, you agree to them.
What Navi is
Navi is an AI guide that shows you, one step at a time, how to do things on websites. It points; you click. Navi doesn't act for you, and you stay responsible for what you do on any website, including purchases, settings, and messages you send.
Navi is AI and can make mistakes. It can misread a page, suggest the wrong button, or not find what you asked for, especially if the website doesn't offer it. Check important steps yourself, and don't rely on Navi for legal, medical, financial, or safety decisions.
Your account
- You sign in with Google or your email to use Navi. Keep your account to yourself; one account per person.
- Each new account gets 10 free credits, once. Creating extra accounts to collect more free credits isn't allowed, and we may remove credits or close accounts that do.
- Your credits are shared by every computer where you sign in to Navi.
Credits and payments
- Credits are prepaid. A task (or a tour) uses 3 credits when it starts, and longer tasks use 1 more credit for every 5 steps past 10, up to 8 in total. Each Point & Ask uses 2 credits.
- Credits are used when a task or question starts, whatever the result, including when Navi makes a mistake or the website doesn't offer what you asked for.
- Credits have no cash value, can't be transferred or exchanged, and can only be used in Navi.
- Prices are in US dollars and are shown before you pay. Payments are processed by Stripe; your bank may convert the amount into your currency. We may change prices for future purchases; credits you already have keep working.
All sales are final
Credits are added to your account immediately, so all sales are final and we don't give refunds, including for unused credits. If Navi's own service fails at the start of a task, those credits come back automatically.
If you think you were charged in error (for example, charged twice for one purchase), contact us at architectai027@gmail.com first so we can look into it. Opening a chargeback with your bank without contacting us may lead to your account being suspended.
Fair use
- Don't use Navi for anything illegal, or to get around a website's security or its own rules.
- Don't try to get credits or Navi's service without paying, or interfere with how Navi works.
- We may limit or suspend accounts that break these terms.
Changes and availability
Navi is still growing. Features, prices, and these terms may change; when the terms change in an important way, we'll update this page and the date above. We can't promise Navi will always be available or error-free, and websites Navi guides you on can change at any time.
Liability
Navi is provided as it is. To the extent the law allows, we aren't responsible for losses caused by following Navi's suggestions or by changes on the websites you use, and our total responsibility to you is limited to the amount you paid for credits in the previous 12 months.
Privacy
How Navi handles your data is explained in the privacy policy.
Contact
Questions about these terms or a payment: architectai027@gmail.com.